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Outgoing Server: : Port Number: 587: Check the box for SSL Incoming Server: : Port Number: 993: Check the box for SSL Below is the incoming and outgoing information for your reference:

I tried running outlook as administrator but no luck. I’ve also reinstalled windows, office twice, and they ran a repair. After about 4 hours they gave up and will try again next week. Click on continue and then quickly click on "Choose the Provider" or choose "Not Gmail?" On top of the pageĥ. I had Microsoft support connect to my computer and try to connect gmail to outlook. Click on + symbol at the bottom of the screen, click on "New Account", then type in your Email addressģ. Note: Re-adding the account as IMAP will not sync the Google calendars and contacts in Outlook for Mac.įollow the steps below to add the account as IMAP in Outlook for Mac-Ģ. However, as a workaround you can re-add the account as IMAP for meanwhile. Once the fix is rolled out to any BUG filed with the product engineering team, then it'll be released through updates for Outlook. The details provided by you have been updated to the bug for investigation. IMAP and POP3 protocols and can integrate with Microsoft Exchange Server.

Since this needs to be tested and the fix needs to be rolled out, we would not be able to provide an ETA on the fix. With a reported 1.2 billion users, Microsoft 365 (formerly Office 365) is one. I understand the severity of the issue and the requirement for the resolution. We have identified this behavior as a BUG and report is already filed with the product engineering team and the issue is under investigation.